What we do
We develop cost reduction strategies that offer significant savings to our clients.
After spending decades working for carriers, we decided to use our experience and insider knowledge to develop cost reduction strategies that offer significant savings to our clients.
From mobile contract negotiation to our responsive help desk, our concierge support helps take the stress out of managing your wireless needs. Whether your team has 5 phones lines or 5,000, our end-to-end solutions save you both money and time, making it easier to focus on your business.
Our story
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2012
Expertel was lauched by a team of former carrier trained specialists
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2015
Expertel iQ was born. The only expense management platform powerd by AI.
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2017
Expertel acquires a national cell phone buy back company.
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2021
Expertel generated exceeds over $100 million in client savings.
Our services
Our four core programs can be used separately, but together, they offer a package that keeps mobile cost as low as possible, while providing concierge support to busy staff on the go.
Expertel iQ
Think of this software as a cloud-based savings consultant, working 24/7 to save you money. Expertel iQ uses the power of advanced AI to spot cost reduction and optimization opportunities in your wireless bill, flagging them for immediate implementation.
Carrier Negotiation
After 20 years working for carriers, now we use our insider knowledge to work for you. Our expertise allows us to negotiate significant mobile expense savings on our clients’ behalf. So far, we’ve saved clients more than $100 million (and counting).
Help Desk
ur dedicated concierge service handles every aspect of your wireless hardware and service, inluding repairs, device management, and account chages. You’ll get personalized attention and robust mobility security from our experts, so your in-house team can focus on core business tasks.
Buyback
Our buyback program makes it easier to trade in your used phones and receive a check. The safety of your data is our top priority, so we ensure every phone is wiped immediately before it’s sold or recycled by our experts.
Our values
These are our values and how we bring them to life every day.
We work for you, not the carriers. All of our recommendations and strategies we provide are always going to be in our client’s best interest.
80% of our team are ex-carrier. We keep up to date with all pricing, packages and offers through our dealings with all carriers and their business segments. Our expertise and reputation make us influential not only with the carriers, but our clients trust our advice too.
We act in our clients’ best interests, always. We have long-term customer relationships which is proof that our customer focus is effective: Since we launched in 2005, more than 85% of our customers are still with us, as we give them the support and attention that their carriers don’t.
We are an ally to our clients and share their same goals. They trust us to be impartial when it comes to advising them and recommending carriers and products. Our knowledge, experience, expertise, thoughtful analysis and connections in the industry also come in handy to fulfill our client’s needs
We make complicated carrier invoices and documentation simple and easy to understand. We believe in presenting complex information in a way that’s easy to understand – whether that’s our clients’ data on the Expertel IQ dashboard, or our own website.
Our approach is more holistic than just nickel-and-diming. We don’t just look at expense management, we factor in the wider context, environment and challenges and make recommendations on cost-savings, packages, policies, procedures and more.
See what our clients have to say
Don’t just take what we can do for you at our word. See what current Expertel customers have to say about their savings.
Expertel iQ is like no other. It is beyond just a reporting tool. It finds our company savings every single month!
David S.
Expertel has made managing our wireless services like a breathe of fresh air! Our users are always up and running, and have a responsive point of contact to take care of any requests or changes. Expertel integrated seamlessly with our team, and couldn’t be happier.
Brian D.
We always thought we were getting the best deal from our carrier. Boy were we wrong! Not only did Expertel generate significant savings on our wireless expense, they also put us light years ahead in terms of taking advantage of the latest technology and best practices for managing our mobility services.
Janice K.
Trading in our old devices was a breeze with Expertel. They provided us the highest value among the competition. The process was simple, and payment was extremely fast.
Tim R.
