Why Outsourcing Is Worth It

Welcome back to our weekly blog, where every week we find the best and most useful advice to help you and your company save money on your wireless expenses. In today’s entry, we’ll be discussing some of the advantages of outsourcing your company’s wireless management. Before we go all in, however, we’d like to invite you to find out a little more about how we, at Expertel, can help manage your business’s wireless needs, by following this link to our Help Desk site. With that out of the way, let’s get into today’s topic. Here are 9 reasons why you should think about outsourcing your wireless management to us.

1. Let’s Talk Money

Let’s start with one of the most obvious reasons: money. Outsourcing certain areas of your business is usually a big choice to make, and it certainly comes with its own set of risks and doubts. Still, well-planned outsourcing maneuvers can offer great benefits for your company’s bottom line from the very start. Here’s the details.

– Reduce Operating Costs

By “exporting” a portion of your company’s workload elsewhere, you’re not only freeing up valuable time and internal resources, you’re also decreasing, or completely eliminating, operating costs associated with hiring a full-time employee to look after your wireless needs. Instead, by outsourcing your wireless needs, you’re basically paying only for what you use and when you need it. This can help you maintain your expenses low and your productivity high, right away.

– Stay Updated

Another advantage of outsourcing is the cost-saving that comes from keeping hardware and software up-to-date. You might have not noticed before, but keeping up with the technology required to run your business can be expensive and time-consuming. Outsourcing can do away with all of that, while keeping your network fast and protected with the latest technology, and best of all, without you having to micro-manage every update, everytime.

– Keep wireless costs in check

We’ve mentioned before how complicated wireless contract negotiation can be, and how sometimes, even big carriers can make some hard-to-spot mistakes in your bill. We, more than anyone knows staying on top of everything related to your wireless can be a dauting task, however, by outsourcing those complicated parts to another company that specializes in them, you’re also making sure that your hard-earned money is not getting misspent on carrier mistakes in the hands of experts.

2. Productivity Reasons

Ok, so we mentioned a few financial reasons about how the benefits from outsourcing can be an excellent option to boost your bottom line, but now let’s approach our topic through another angle. Productivity is one of the main benchmarks to measure the state of a company, as such, it’s always important to keep an eye on your work output to make sure everything is running smoothly. This is where outsourcing enters the picture.

– Stay Focused on Your Core Business

One of the main benefits of outsourcing is, to put it bluntly, getting rid of a hassle to leave it in the hands of experts. This allows you to free up some mind space to be able to focus your attention on more important matters, such as coming up with new, improved strategies to make your business grow. This same advantage can also apply to your workforce as well, but we’ll get into those details later on.

– Improve Job Satisfaction

In previous articles we’ve talked about the importance of keeping your employees happy and motivated. Although there are many ways to accomplish this objective, such as keeping a pleasant work environment or offering goal-oriented incentives, one of the main problems that you’ll potentially deal with, is workforce burnout. There are many reasons why burnout can happen, but one of the most frequent, is job dissatisfaction. Job dissatisfaction happens when an employee is asked to do a job that they’re not passionate about, or even worse, not trained for. Many companies think they can save money by asking their workers to cover various positions, even if they’re not prepared for it. This improvisation almost always leads to bad results, which in turn lead to that employee feeling frustrated, despite the fact that they perform adequately on their actual job. Outsourcing helps you avoid this whole ordeal by handing those frustrating tasks to experts on the field while allowing your workforce to keep doing what they’re good at.

– Saving Time Saves Money

While we’re on the subject of properly trained workforce, we also feel the need to point out the time and resources that it takes to build an in-house team to manage your wireless needs. Think about the office layout changes, the extra furniture needed, the hardware costs, the training time, the adaptation period and the potential mistakes any newbie could make during the first few weeks. Is it doable? Yes. Is it complicated? Absolutely. Unless you were already planning an expansion for a new network management department, your bottom line is probably better off by outsourcing all that work to trusted professionals.

3. Business development

If you’ve read this far, it means you’re not easily convinced. We totally respect that, but we’re still not done yet, there’s one last point to our argument, and we think you’re gonna like it. Let’s talk about business.

– Get Only the Best

In our last item we discussed the importance of having a well-trained, motivated workforce, but if you’ve worked long enough, you’ll agree that mere training does not mean much. What trainees lack is experience, which only develops over a certain period of time. Once a trainee has accumulated enough experience, you could say they’re qualified for a job, which is good, but it’s still not the same as being certified, which is generally what you should always be looking for when you’re putting your company name on the line. The problem is that, unless you’re certain that a person has gone through all those stages, you can’t be sure that you’re getting the best results for your money. On the other hand, by outsourcing these complex tasks to a proven, credible business, you’re getting instant access to expert solutions without having to wait for the slow and risky process of in-house training.

– It’s All About Competitiveness

Reaching a high level of competitiveness is hard for a company of any size, but it’s especially hard if you’re a small start-up going up against big, established brands. However, it doesn’t always have to be. If your brand’s promise is based on providing fast and reliable customer service, you can get the same premium-quality service by outsourcing your needs to another big, established brand dedicated to it. Still, big brands always have the advantage of having certified personnel working on their side, right? Not really. Outsourcing can give you a chance to even the playing field by providing the same level of expertise your competition has, without having the need to spend the time and resources to certify your workforce.

– Use Credibility to Add Value

Now let’s talk about one of our favorite subjects at Expertel: Added Value. When you’re first starting your business, what you need the most is proving your company’s credibility, however, credibility is usually earned by creating sustained value over time. If you manage to achieve sustained value for your clients, eventually, your company’s track record will be credible enough to entice new clients who seek a brand that can be trusted to manage their needs. It’s a long, hard, risky process, unless you’re willing to outsource. By partnering up with trusted and respected companies like Expertel (we’re not even bragging here, check our customer’s reviews), you can back up your brand with top-tier services provided by experts in the field without having to pay more than you should.That’s all we have for today. If you have some questions about our Wireless Management or Help Desk services we offer at Expertel, get in touch with us. See you next week in our next weekly post!