Meet Expertel iQ: Your Next Savings Finder

Welcome back to our weekly post! After our last blog entry, some of you had interesting questions about our wireless expense management tool, so we thought it would be great to delve a little deeper into the topic to clear up some of those doubts. To begin with today’s topic, we’ll explain what Expertel iQ is. In short, it’s a cloud-based artificial intelligence consultant that finds ways to right-size—and find big savings in—your monthly wireless bill. We use it to look for any billing errors and find features you could add or remove to get the most out of your contract. We’ve mentioned some of Expertel iQ’s features in our last post, but today, we’re going to explore even further into many of its features, so let’s not waste any more time and jump straight into it. These are the main features that make Expertel iQ the best ally for your business.

Made to Save

At the core of our AI, lies its main objective: Finding ways to help your business save money on your wireless bill. That’s why we’ve worked so hard on teaching it how to read, understand and suggest better options for you after analyzing your bill. You see, sometimes carriers make billing mistakes that can go unnoticed, costing you valuable resources over time. These mistakes can range from double charging for features that are already included in your plan (such as free long-distance calls), up to misconfiguring a line with the wrong features and charging you for it. Some larger charges are easy to spot, but other, although small, can add up on the long run and cost you a lot more than you might think. That’s why Expertel iQ is trained to look for this kind of mistakes, point them out to us and even suggest the due corrections. This process, after years of practice, has led Expertel iQ to become a powerful tool capable of saving you up to 35% on monthly wireless spending.

A Team of One

Despite all of the tools and advantages Expertel iQ offers, these 4 main features stand out from the rest. Although each tool is powerful enough by itself, when combined with the others, it becomes an all-in-one stop for any of your company’s wireless needs. Still, it’s worth exploring each one to better understand how they complement each other.

The Dashboard

The Expertel iQ dashboard is designed to provide an easy-to-read overview of your current wireless usage and spending, and show you the inconsistencies and mistakes in your bill, along with suggestions on how to reduce your expenses. You can choose the savings recommendations and invoice changes you want to make, and get them done with just a few clicks.

The Optimizer

The Optimizer learns about how you use your wireless services and what you’re spending, then it uses that knowledge to optimize its saving suggestions on a constant basis. This is one of the parts of our AI tasked with finding all those hidden savings. Basically put, if you have something you’re paying for that you’re not using, the Optimizer will spot it, leaving the services you DO use, intact. This way you can be sure that you’re saving as much as possible while still keeping all the stuff you need.

The Auditor

The other part responsible for finding hidden ways to save on your bill, is the Auditor. The Auditor is all about the details, analyzing your wireless features and services, usage on a user-by-user level and company-wide spending. The auditor notices any carrier contract changes or billing errors by combing through all the fine print so you don’t have to.

The Marketwatch

Last, but not least, is the Marketwatch. Its job is to compare your business’s wireless usage to other companies similar to yours to let you know if you’re over or under the market average, and also tell you by how much. If you’re looking to have a wider picture of your company’s current wireless needs in order to have a better grasp of your expenses management, this is the tool you’re looking for.

Tailored Fit

Expertel iQ is also an expert in finding ways to right-size your wireless needs to your business, allowing you to easily trim your budget to cover your precise needs. For example, it’s trained to spot unused lines so you can decide whether to temporarily suspend it, or put it to work somewhere else. It can also detect non-business-related wireless usage to prevent company data from going to unproductive endeavors. The biggest advantage of Expertel iQ, however, is its ability to compare your wireless costs to other companies like yours, providing a benchmark for you to gauge your current wireless spending in order to make adjustments. The best part of all? These savings optimizations are always at work, finding new ways to save and preventing unnecessary expenses 24/7.

User-Friendly

All of this analyzing sounds too complicated for you? We thought that too! That’s why we made our AI’s output to be as simple and easy to understand as possible. It distills complicated wireless bills into a user-friendly dashboard that shows you what you’re being charged for and why. If you need a more “hand-off” approach to your wireless management, though, Expertel iQ also has you covered. Let’s say you need to know when you’ve used 80% of your data pool. While other tools might just alert you when you’ve reached the threshold, our system learns how a company consumes their data on a seasonal or weekly basis to alert clients well in advance if they’re trending in a direction where they will exceed the data pool, and show by how much in order to make appropriate changes.

Forget the Hassle

When we really get down to it, the phrase “time is money” is pretty accurate when it comes to work. That means every minute not spent on crossing items off of your daily to-do list, is costing you money. That’s why Expertel iQ is designed to get all the long, tedious work done in just a couple of minutes. For example, allocating cell phone costs to various departments and cost centers is boring and time-consuming. Instead, our clients just simply need to tell Expertel iQ which phone number belongs to which group, and every month the system will deliver a detailed financial report for them. While other tools require the client to log into their carrier site every month to download files and then upload them back into the tool, ours is completely automatic. That’s seamless integration if you ask us.That’s it for this entry! We hope to have answered most of your questions, but if you’re still curious about Expertel iQ and how it can help your business save more on your wireless bill, feel free to get in touch with us at Expertel. See you in the next post!